Technical Support

Junk Mail with Webmail Our mail system analyzes all incoming mail and assigns a spam weight to each message, based on how likely the message is to be spam. The spam weight is recorded inside each message, as part of the message header, which is normally not visible to you as you read your mail. The MicroLink Junk Mail Control Panel can be used to tell the mail server to place a message classified as spam into a special spam-only mailbox, or to throw the message out altogether. Whether or not a message is classified as spam depends both on Junk Mail Filter Level buttons in the Junk Mail Control Panel and on the spam weight assigned to the message by the mail server. Whether a message classified as junk mail is put into your junk mail-only mail box or thrown out depends on the setting of the Spam Destination buttons in the Junk Mail Control Panel. Before updating or changing your Junk Mail setting, it is helpful to examine your current settings. 1. Click here to to open the Junk Mail Control Panel.
2. Click the Read Current Settings button. The Junk Mail Filter Level buttons and the Spam Destination buttons will be automatically changed to match your current settings.	Junk Mail Control Panel
After viewing your current anti-spam settings, make any desired changes to the Spam Filter Level or the Spam Destination. It is recommended that you use a Spam Filter Level of Medium when setting up your spam filter for the first time. If the spam filter does not catch enough of your spam, then increase the Spam Filter Level to High or Very High. If you want to turn off the spam filter, so that you receive all mail including spam, set the Spam Filter Level to Off. Put any email addresses you would like accepted in your accept list and any email addresses you would like blocked in the block list.
3. Click the Update Settings button to save your changes.	Junk Mail Control Panel
To check and delete the spam from your mailbox you can go to WebMail.
4. Click the *Spam* button. Once you are in there delete all of your messages.
Please don't forget that sometimes legitimate mail can fool the mail server and be incorrectly given a large spam weight. Throwing out all of your spam without ever checking it may result in legitimate messages being lost. For the technically inclined, the following chart shows the Spam Weight that correspond to each Spam Filter Level setting. If the actual Spam Weight of a message equals or exceeds the Spam Weight determined by the Spam Filter Level setting, the message will be either be moved to your spam mail box or it will be thrown away, depending on the Spam Destination setting.
Spam Filter Level Off Very Low Low Medium High Very High	Spam Weight Ignored 30 or more 20 or more 10 or more 5 or more 1 or more

Copying in part or whole without the express written permission of MicroLink is strictly prohibited.
Please send mail to webmaster@evenlink.com for more information.